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INSTALLATION OF EQUIPMENT - To be provided by Customer
Customer to install machine line, level and install air and electrical to machine. Contact Hamrick Manufacturing at least ten (10) days prior to start-up of production. H.M.S. Service Technician will arrive on day of start-up to assure function of machine, instruct plant personnel of proper operation, safety, maintenance of machinery and changeover.
Customer to pay installation service rate, round trip airfare, carfare and all incurred expenses from home base or last base, whichever is less.
COURTESY
When a Service Technician is in a customer’s area, he will stop and offer his services at no charge, provided he has good cooperation as not to lengthen his visit.
PHONE SERVICE
If a small problem arises, contact Hamrick Manufacturing as we can many times solve the problem over the phone.
EXTENDED ASSIGNMENTS
If a Service Technician is needed for more than two (2) weeks, he will be allowed to return home every second weekend at the customer’s expense.
WAITING TIME
The customer is responsible to pay for waiting time if our Service Technician is prevented from working, if during this time our Service Technician is required for another job, the customer will pay for return expenses.
EXPENSES
Travel expenses are charged at actual costs. This includes, as a minimum: air fare, hotel, meals, miscellaneous incidentals, etc. If private car is used, the customer will be billed for mileage.
WEEKEND STAY-OVER
If a Service Technician is required to stay-over on the weekend (and not work), the customer will be billed at a specified rate per day.
REQUESTED SERVICE TO BE BILLED PER HMS RATES
Straight Time (Monday thru Friday)
Straight Time (Saturdays, Sundays and Holidays)
Travel Time (To and From Base)
Travel Time (Sundays and Holidays)
* Overtime rate of time and a half will be charged for any hours over 8
INSTALLATION (NEW EQUIPMENT) SERVICE TO BE BILLED PER HMS RATES
Straight Time (Monday thru Friday)
Straight Time (Saturdays, Sundays and Holidays)
Travel Time (To and From Base)
Travel Time (Sundays and Holidays)
* Overtime rate of time and a half will be charged for any hours over 8
If you have any questions, please contact us. |
